24/7 database support
In modern organizations, IT is the foundation. A successful business depends more than ever on the quality of its databases, applications and other technology. We know this better than anyone else. That's why we believe that no one needs to do database management themselves. We keep the Oracle and/or Microsoft SQL servers up and running; 24 hours a day, seven days a week.
Our management activities include: proactive monitoring, regular management, disaster recovery and projects. Meetings are held quarterly to evaluate services and/or plan regular management and projects.
3 flavors 24/7
There are 3 flavors of management: Monitoring, Maintenance & Management. The form of contract determines which activities are included in the monthly fee to be calculated. The service level is the same for all contract types.